RETURNS & REFUNDS
At BlazeDagger, we want you to feel confident about your purchase.
If something isn't right with your order, contact us and we'll work with you to find the appropriate solution.
RETURN WINDOW
For eligible change-of-mind or sizing returns, BlazeDagger offers a 3-day return window beginning from the date your order is delivered, subject to the conditions below and any mandatory consumer rights that apply in your country.
Important: Customers in certain countries may have additional cancellation or return rights under applicable consumer protection laws. Nothing in this policy is intended to limit those legal rights.
ELIGIBILITY FOR SIZE & CHANGE-OF-MIND RETURNS
To be eligible for a standard return, the item must:
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Be in its original condition
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Be unworn other than reasonable try-on to confirm size and fit
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Have all original tags attached
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Be unused and free from stains, odors, makeup, pet hair, or other signs of use
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Be returned in its original packaging where reasonably possible
Can I try the item on?
Yes.
We understand that sizing can be difficult when shopping online. You may try on an item to check its size and fit.
However, please do not wear the product for a workout or otherwise use it beyond what is reasonably necessary to check the fit.
Please keep the original tags attached.
If the tags have been removed or the product has been worn or used beyond reasonable try-on, the item may not qualify for a standard change-of-mind or sizing return, subject always to any rights you may have under applicable law.
NON-RETURNABLE CONDITIONS
A standard change-of-mind or sizing return may not be accepted where:
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The original product tags have been removed
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The product has been worn beyond reasonable try-on
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The product has been washed
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The product is damaged due to customer use
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The product has stains, odors, makeup, pet hair, or other signs of use
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The product has been altered or modified
These conditions do not affect any rights you may have where a product is faulty, damaged on arrival, incorrectly supplied, or otherwise does not meet applicable consumer protection requirements.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.
Please include:
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Your order number
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A description of the issue
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Clear photographs or video showing the problem
We'll review the issue and determine the appropriate solution, which may include a replacement, refund, or other remedy where applicable.
For products that are faulty or incorrectly supplied, BlazeDagger will not require you to pay the return shipping cost where we are responsible for the issue, subject to applicable law.
RETURN SHIPPING COSTS
For a standard change-of-mind or sizing return, the customer is responsible for the cost of returning the item to us.
We recommend using a tracked shipping service and keeping your proof of postage until your return has been processed.
If the return is required because your item arrived damaged, defective, or incorrect, BlazeDagger will work with you regarding the appropriate return shipping arrangement.
HOW TO REQUEST A RETURN
Before sending anything back, please contact us at:
Include your:
Name
Order number
Reason for the return
Photos, where applicable
Please wait for our return instructions before sending your item back.
This helps us make sure your return is processed correctly.
REFUNDS
Once your returned item has been received, it will be inspected.
If the return meets the applicable eligibility requirements, your refund will be approved and processed.
Refunds will generally be issued to the original payment method used for the purchase, subject to applicable law and the terms of your payment provider.
Please allow additional time for your bank or payment provider to reflect the refund in your account.
Where a product is faulty, damaged, incorrectly supplied, or another legal remedy applies, the applicable consumer rights and remedies will take precedence over this standard return process.
IF YOUR RETURN IS NOT APPROVED
If an item does not meet the requirements for a standard change-of-mind or sizing return, we will contact you and explain the reason.
This does not affect any statutory rights that may apply to your purchase.
CONTACT US
Have a question about a return or refund?
We're here to help.
Email:
blazedagger1@outlook.com
You can also contact us through the BlazeDagger Contact Us page.
When contacting us about an order, please include your order number whenever possible.
BLAZEDAGGER
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